FAQs

You can pay for your order by credit card, PayPal, bank transfer, AllpePay, GooglePay and even some cryptocurrencies.

The delivery time depends on your location and the chosen shipping method. It usually takes 5-21 working days to deliver within Germany.

Yes, you can cancel your order within 24 hours of placing your order. Just write us a message: Kontakt

Yes, you can return an item within 30 days of receipt of the order. Return Terms

You will receive a confirmation email with a tracking link to track your order.

What happens if I receive a defective item?

You're welcome to contact us as soon as possible to arrange a return or replacement.

Yes, you can exchange one item for another within 30 days of receipt of the order.

Yes, you can redeem a discount code during the checkout process.

You're welcome to contact contact us as soon as possible to arrange a change to your order. Note: Usually only possible within 24 hours

You can contact us by email or by phone. Contact details can be found on our contact page.

You're welcome to contact us to request a return.

You can manage your orders in your customer account.

Please contact us as soon as possible to arrange a replacement or refund.